How to delete your data

N7 Social Media Connector reads the public posts of social media accounts that their owners have connected, so those posts can be displayed on the owner's own website. This page explains exactly what is stored, how to stop the collection yourself, and how to have everything already stored deleted.

What data is stored about you

• Public details of the connected account: page or profile ID, name, username, profile picture URL.
• The access token you granted when connecting the account (encrypted).
• Copies of the public posts of that account: text, media, links, publication dates, public engagement counters.
• Technical synchronisation logs about when the account was read and any errors returned.

No private messages, friend lists or non-public content are ever collected. Full details are in the privacy policy.

Step 1 — Revoke the application's access (stops all future collection)

You can cut the application off from your account yourself, at any time, in the platform's own settings. After that, no new data can be read.

Facebook

1. Open Facebook and go to Settings & privacy → Settings.
2. Open Apps and websites (for a Page connection it may be listed under Business integrations). If you cannot find it, type “apps” into the settings search box.
3. Find N7 Social Media Connector in the list of active connections.
4. Choose Remove, and tick the option to delete the posts and activity the app obtained, if Facebook offers it.

TikTok

1. In the TikTok app, open your Profile and tap the menu (☰).
2. Go to Settings and privacy → Security & permissions → Manage app permissions.
3. Select N7 Social Media Connector and remove its access.

X (Twitter)

1. Go to Settings and privacy → Security and account access → Apps and sessions → Connected apps.
2. Select N7 Social Media Connector and choose Revoke app permissions.

Platform menus are occasionally renamed. If a step does not match what you see, search the platform's settings for “apps” or “permissions”, or simply use the form below and the connection will be removed for you.

Step 2 — Request deletion of the data already stored

Revoking access stops future collection but does not remove the copies already stored. To have those deleted, submit the form below or email info@netseven.pl from the address associated with the account.

On receipt of a request, the following is permanently deleted:

• the connected account record and its stored access and refresh tokens;
• every stored post of that account, together with any downloaded media files;
• the synchronisation logs referring to that account.

The only thing kept is the deletion request itself — your email address, the account you identified and the dates — for 365 days after completion, as proof that the request was handled, plus anything the law requires Netseven to retain. After that it is deleted too.

What happens after you submit the form

1. You immediately receive a reference number on screen. Keep it for any follow-up.
2. The request reaches Netseven straight away and is recorded for processing.
3. The data is deleted and a confirmation is emailed to you within 30 days.
4. If the account cannot be identified from what you provided, you will be emailed for clarification instead.